At your service
In need of some style advice or a complete new wardrobe? La Conciergerie is here for you! This service was created to help guide you with a free 1 on 1 personalized styling session. Refreshing your wardrobe just got easier!
Don’t wait to book your appointment today, either online or in-store.
Our online style experts will offer you a unique service with styling tips tailored to your needs. All that from the comfort of your home!
Book online
Prefer to book an appointment with one of our in-house experts in-store? Offered in select stores only.
*Due to Health and Safety regulations, certain locations are closed.
Book in-store
It's so easy!
You're just a few steps away from meeting an amazing style expert:
in-store, whenever is
convenient for you.
by filling out a short
questionnaire.
experts through video
call or in-store.
tips tailored to
your needs.
Our styling sessions
Discover our various types of sessions and choose the one that best suits your needs.
Mix and match 10 key pieces to create a myriad of outfits.
Find the look that will make you shine brighter at your event.
Find yourself an outfit that’s so you and fix up your wardrobe!
FAQ
What is La Conciergerie?
It is a personalized styling service provided by our in-house experts, from whom you can get advice and tips about your style, your silhouette and how to create a wardrobe that is truly you. Different types of sessions are offered depending on your needs.
How do I make an appointment?
You can make an appointment with our booking system at Reitmans.com or by calling/visiting a store to book with a sales associate. As you book your appointment, you will be asked to complete your profile in order to tell us more about your style and taste.
How long does an appointment last?
All our appointments last 60 minutes.
How much do I have to spend?
The service is free! You only pay for the items you want to purchase & keep.
Where is the service available?
Find here a list of all locations offering the service in-store or book an online appointment available everywhere.
When do you offer appointments?
Appointments may be booked every day of the week during store opening hours for in-store consultations and depending on availability for online consultations.
How far in advance do I need to make my appointment?
Appointments must be booked at least 48 hours in advance.
What can I expect when I get to the store for my appointment?
Preselected items that we think you will love (based on your profile answers) plus a thank-you gift. Your profile will be created at the same time as your appointment, online or with a sales associate in-store, so our experts can know what you are looking for and recommend items according to your style and taste.
What can I expect from my online appointment?
You will receive a link by email to connect to the video call. At the time of the appointment, click on the link and you will be automatically connected with our in-house expert. We will already have a sense of your style and taste based on your profile answers.
Silhouette 101
Discover your silhouette
Different types:
- • You have an X silhouette if your shoulders and hips are of a similar width and your waist is more defined in comparison.
- • You are an O silhouette if your shoulders and hips are of similar width and your waist is slightly rounded.
- • You have an A silhouette if your shoulders are narrower than your hips.
- • You have a V silhouette if your shoulders are wider than your hips.
- • You are an H silhouette if your shoulders and hips are of a similar width and your waist is not defined in comparison.
- • You are an I silhouette if you are slender all over, your shoulders and hips are of a similar width and your waist is not defined in comparison.
