la conciergerie

At your service

In need of some style advice or a completely new wardrobe? La Conciergerie is here for you! This service was created to help guide you with a free 1-on-1 personalized styling session in-store, or online. Our style experts will offer you a unique service with styling tips tailored to your needs for an easy wardrobe refresh.

Don’t wait to book your appointment today.

It's so easy!

You're just a few steps away from meeting an amazing style expert:

1

Log into your account or
create your profile to book
your appointment*.

*Please note that new accounts will only be able to book 24 hours after signing up.

2

Tell us a bit about yourself
by filling out a short
questionnaire.

3

Meet with our style
experts.

4

Enjoy free styling tips
tailored to your needs.

Our styling sessions

Choose the session that best suits your needs.

30 min

Reitmans
Personalized Styling
Session (In-store or Online)

60 min

Reitmans
Personalized Styling
Session (In-store or Online)

60 min

Reitmans
Personalized Bra Fit
Session (In-store)

* Available in select stores only.

FAQ

It is a personalized styling service provided by our in-house experts, from whom you can get advice and tips about your style, your silhouette and how to create a wardrobe that is truly you. Different types of sessions are offered depending on your needs.

You can make an appointment with our booking platform at Reitmans.com or by calling/visiting a store to book with a fashion associate.

To make an appointment with our online booking platform, simply log into your account to book your appointment. You'll then be asked to completea short questionnaire in order to tell us more about your style and taste.

You may need to create an account and wait for confirmation before you make your next booking. This generally takes about 24 hours.

Our appointments typically last 30 or 60 minutes, depending on your selection.

The service is free! You only pay for the items you want to purchase and keep.

You can find participating locations when making an appointment on our online booking platform.

Appointments may be booked every day of the week during store opening hours for in-store appointment and depending on availability for online appointment.

Appointments must be booked at least 48 hours in advance.

You may need to create an account and wait for confirmation before you make your next booking. This generally takes about 24 hours.

Preselected items that we think you will love based on your questionnaire answers.

You will receive a link by email to connect to the video call. At the time of the appointment, click on the link and you will be automatically connected with our in-house expert. We will already have a sense of your style and taste based on your questionnaire answers.

Discover your silhouette

Different types:

  • You have an X silhouette if your shoulders and hips are of a similar width and your waist is more defined in comparison.
  • You are an O silhouette if your shoulders and hips are of similar width and your waist is slightly rounded.
  • You have an A silhouette if your shoulders are narrower than your hips.
  • You have a V silhouette if your shoulders are wider than your hips.
  • You are an H silhouette if your shoulders and hips are of a similar width and your waist is not defined in comparison.
  • You are an I silhouette if you are slender all over, your shoulders and hips are of a similar width and your waist is not defined in comparison.
Silhouettes X O A V H I