Summary of Store Reopenings, Closures & Policies
Store Opening or Closing DatesReturn & ExchangesFitting Rooms
Quebec Closed as of December 25th, 2020 until at least February 8, 2021NoClosed
ManitobaClosed as of November 12th, 2020 until further noticeNoClosed
SaskatchewanOpenYesOpen
AlbertaOpenYesOpen
Prince Edward IslandOpenYesOpen
New BrunswickOpenYesOpen
British ColumbiaOpenYesOpen
YukonOpenYesOpen
Northwest TerritoriesOpenYesOpen
OntarioSelected stores closed as of November 23, 2020 until further notice. All other stores closed as of December 26th, 2020 until further notice. Please refer to Store Locator.NoClosed
Nova ScotiaOpenYesOpen
Newfoundland & LabradorOpenYesOpen

*To be updated as remaining provinces’ government announcements are made. For any other questions, please visit our FAQ.

January 8, 2021

IMPORTANT NOTICE: Following the Quebec government announcement to close non-essential businesses, please note that our stores will be closed as of December 25th, 2020 until at least February 8, 2021. We will continue to closely monitor the situation in Quebec and advise of any updates. For any other questions, please visit our FAQ.

December 14, 2020

IMPORTANT NOTICE: Following the Ontario government announcement to close non-essential businesses, please note that York and Windsor-Essex regions (in addition to Toronto & Peel region stores) will be closed as of today until further notice. All returns for purchases made as of October 23, 2020 will be accepted up to 30 days after the store re-opening date. We will continue to closely monitor the situation in Ontario and advise of any updates. For any other questions, please visit our FAQ.

November 23, 2020

IMPORTANT NOTICE: Following the Ontario government announcement to close non-essential businesses, please note that our Toronto & Peel region stores will be closed as of today until further notice. All returns for purchases made as of October 23, 2020 will be accepted up to 30 days after the store re-opening date. We will continue to closely monitor the situation in Ontario and advise of any updates. For any other questions, please visit our FAQ.

November 12, 2020

IMPORTANT NOTICE: Following the Manitoba government announcement to close non-essential businesses, please note that our stores will be closed as of today until further notice. All returns for purchases made as of October 12, 2020 will be accepted up to 30 days after the store re-opening date. We will continue to closely monitor the situation in Manitoba and advise of any updates. For any other questions, please visit our FAQ.

We missed you!

We have worked hard the last weeks to prepare our stores for your long awaited return. You will find here everything you need to know about the reopening of our stores and increased protocols to ensure a safe shopping environment. The health and safety of our customers and employees is our top priority.

Keeping everything clean for you

  • - We will clean and disinfect high-touch areas and surfaces more frequently, including changing rooms, counters, and cash registers;
  • - We have placed hand sanitizing stations at all of our store entrances and changing rooms.

Know your limits

  • - We've placed health and security standards signage throughout your store to remind you of the social distancing and safety measures in place;
  • - We’ve placed distancing markers on the floor in order to encourage customers to maintain a safe distance from other shoppers and store staff;
  • - We’ll be limiting the number of store occupancy, our team members included;
  • - We’ve installed Plexiglas shields in front of our cash registers;
  • - We’ve limited the number of available changing rooms;
  • - Clothing items that you will try on will be pulled from the floor for a period of time & steamed before making it back on the selling floor.
  • - We ask customers who have cold or flu symptoms or who have recently traveled abroad to shop online.

Choose limited contact shopping

  • - Avoid touching products as much as possible: ask our sales associate for help;
  • - We will be processing contactless transactions so we will ask you to provide the tags for our sales associate to scan;
  • - Pay with a card instead of cash when possible; make the payment yourself using the terminal to limit close contact.

Many of our stores are opening gradually. We encourage you to look up the stores that might be open near you and their reduced hours with our Store Locator. For more information on store reopening and return policy, please visit our FAQ.

We want to thank you for your continued support and patience over the past few weeks. We can’t wait to see you again!