I thought I knew exactly what I wanted when I entered Reitmans at College Square in Ottawa. I was proven wrong. I was very lucky to have Luisa assist me, who quickly assessed which type of jeans would fit my body shape the best. Luisa was professional with in-depth familiarity with all the merchandise in the store. Also, she was honest and diplomatic in guiding me to the best product. As a result, I actually bought the style in two colors! Great customer service and staff that goes the extra mile is always the best policy for a brand in order to retain its customers. Thank you Reitmans and thank you, Luisa! I will be back soon!