I purchased these sunglasses less than a month ago. I had only worn them a handful of times and the screw holding the arm fell out and they fell apart. This was not due to wear and tear as they are brand new - this is a reflection of the quality of the product. I contacted customer service, explained the situation and provided photos. They stated they can take returns of unworn items within 30 days but that they do not replace damaged or broken items. I'm very disappointed as I actually loved the style of these sunglasses but I basically just threw my money away.