I wrote to customer service when I received this sweater. I absolutely loved the color but it looked to me like it was a returned item . The price tag was torn off and it has a pick which is actually a small hole in the front . I haven't heard anything back from customer service other than a non-reply acknowledging that I sent the complaint. I went to my local Reitmans to return it but they didn't have any in stock. I'm going away tomorrow for two weeks and I'm not sure if it'll be too late to send it back when I get home. I didn't try it in when I noticed the pull so I'm not sure if it fits.